Terms of Service — Novel Decorare
Last updated: June 2026
These Terms of Service ("Terms") govern your use of the Novel Decorare website at noveldecore.com, operated by Novel Decorare ("we", "us", or "our"). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
1. About This Website
This website is a brand and product catalogue site. Its purpose is to:
- Showcase Novel Decorare's range of WPC wall panels, WPC decking, PU stone panels, PU decorative panels, and WPC flooring
- Provide information about our franchise opportunity
- Enable visitors to submit product and franchise enquiries via WhatsApp and contact forms
This is not an online store. No purchases, payments, or financial transactions are processed through this website. All pricing, availability, and order processing are handled directly via WhatsApp, phone, or in person with an authorised Novel Decorare representative.
2. Product Information
All product descriptions, specifications, images, and application information on this website are provided for informational and illustrative purposes only.
- Accuracy: We make every effort to ensure product information is accurate and up to date. However, specifications, finishes, and availability may change without notice.
- Images: Product images are representative. Actual colours and textures may vary slightly due to photographic conditions, screen calibration, and natural material variation.
- Pricing: No prices are listed on this website. All pricing is subject to quotation and may vary based on quantity, product variant, delivery location, and applicable taxes. Please contact us via WhatsApp for a current price quotation.
- Samples: We can arrange physical product samples upon request, subject to availability.
3. Enquiries and Communications
When you submit an enquiry through the contact form, franchise form, or WhatsApp:
- You confirm the information you provide is accurate to the best of your knowledge
- We will respond to your enquiry using the contact details you provide
- Submitting an enquiry does not constitute a purchase order or binding contract
- Response times may vary; we aim to respond within one business day
WhatsApp communications are also subject to WhatsApp's own Terms of Service.
4. Franchise Information
Information on our franchise page is provided for general informational purposes only. It does not constitute an offer of franchise, investment advice, or guarantee of returns. Detailed franchise terms, territory agreements, and investment requirements are discussed directly with prospective partners following a formal application process.
Franchise arrangements are subject to separate Franchise Agreement documents that supersede any information on this website.
5. Intellectual Property
All content on this website — including text, product descriptions, images, logos, graphics, and the Novel Decorare brand name — is the property of Novel Decorare or its content suppliers and is protected by applicable intellectual property laws.
You may not:
- Reproduce, copy, or republish website content without our express written permission
- Use the Novel Decorare name, logo, or trademarks without authorisation
- Scrape or systematically extract product data from this website
You may share links to pages on this website and print content for personal, non-commercial reference purposes.
6. Third-Party Links
Our website may contain links to third-party websites (for example, WhatsApp, Google Maps, or social media platforms). These links are provided for your convenience only. Novel Decorare has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
7. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted or error-free
- Warranties regarding the accuracy or completeness of any content
8. Limitation of Liability
To the fullest extent permitted by applicable law, Novel Decorare shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of or inability to use this website
- Reliance on product information displayed on the website before receiving a formal quotation
- Any technical issues, interruptions, or errors on the website
Our total liability to you for any claims arising from your use of this website shall not exceed the amount, if any, paid by you for a service directly facilitated by this website.
9. Indemnification
You agree to indemnify and hold harmless Novel Decorare and its directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of this website.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Governing Law
These Terms are governed by the laws of India. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms of Service, please contact:
Novel Decorare Email: info@noveldecore.com WhatsApp: +91 96009 78222 Address: No. 40, Mettupalayam Road, Indira Nagar, Narasimanayakkanpalayam, Coimbatore – 641 031, Tamil Nadu, India